Credit First National Association (CFNA) has been named one of Cleveland’s Top Workplaces for 2020 by The Plain Dealer, the major newspaper for the Cleveland metro area.
The annual list is based solely on employee feedback gathered through a third-party anonymous survey administered by employee engagement technology partner Energage, LLC. The survey questions were designed to uniquely measure the 15 drivers of engaged cultures that are critical to the success of any organization. Some of these drivers include alignment, execution, and connection.
This is the first year CFNA has been named to the Top Workplaces list. According to Brian Zempel, CFNA President, the award is an honor that reflects the exemplary work ethic shown daily by the more than 350 CFNA employees.
“I cannot thank our employees enough for their hard work and commitment, and for building a company culture that garners this recognition,” Brian said. “Our business does not run without people, and I am honored to help shape CFNA’s future with our employees and celebrate our achievements.”
According to Energage CEO Eric Rubino, the Top Workplaces program is an important tool to maintain and improve a company’s connection with its employees – especially in uncertain times.
Zempel agreed adding that the survey tool gives employees a chance to voice their feedback – both positive and negative – in an anonymous way, a truly important indicator for a customer service-focused team.
“This award is recognition of our employees’ ability to foster an environment where our focus and dedication is to take care of each other and our customers,” he said. “We are truly elated to be considered a Top Workplace by our employees.”
